Terms & Conditions

Terms & Conditions – Laxmi Cab’s (INC Taxi Service in Delhi)

These Terms & Conditions (“Terms”) govern the use of services provided by Laxmi Cab’s, located at Indira Gandhi International Airport, Near Terminal 2, Delhi. By booking a cab, traveller, or airport transfer service with us, you agree to follow the Terms mentioned below.

1. Service Use

• Laxmi Cab’s provides cab booking, traveller booking, airport pickup & drop, and outstation services.
  
  

• Service availability depends on vehicle availability, traffic conditions, and operational factors.
  
  

• The company reserves the right to refuse service to anyone for safety or legal reasons.
  
  

2. Booking & Confirmation

• Booking can be made through call, WhatsApp, website, or in person.
  
  

• A booking is confirmed only after the customer receives a confirmation message from Laxmi Cab’s.
  
  

• It is the customer’s responsibility to provide correct pickup details, time, and contact information.
  
  

3. Pricing & Payments

• All fares are calculated based on distance, time, vehicle type, and applicable charges.
  
  

• Toll, parking fees, entry charges, and state taxes (if applicable) are to be paid by the customer.
  
  

• Advance payment may be required for certain bookings, especially outstation and traveller vehicles.
  
  

• Prices may vary based on peak hours, high-demand days, or last-minute bookings.
  
  

4. Cancellations & Refunds

• Cancellations must be made at least 2 hours before pickup time for local rides.
  
  

• For airport and outstation bookings, cancellations must be made 4–12 hours in advance (as communicated at the time of booking).
  
  

• Refunds for advance payments are subject to company policy.
  
  

• No refunds for no-show or late cancellations.
  
  

5. Passenger Responsibilities

• Passengers must wear seat belts and follow safety rules.
  
  

• Damage caused to the vehicle by the customer will be charged.
  
  

• Intoxicated, violent, or abusive behavior toward drivers is strictly prohibited.
  
  

6. Driver & Vehicle Terms

• All drivers are verified and trained for professional service.
  
  

• Vehicles are regularly maintained, insured, and equipped with GPS.
  
  

• The driver has the right to refuse unsafe routes or overcrowding.
  
  

7. Liability

• Laxmi Cab’s is not responsible for delays caused by traffic, weather, natural events, or factors beyond control.
  
  

• The company is not responsible for loss of personal belongings left in the cab.
  
  

• Service availability may change without prior notice.
  
  

8. Modifications

• Laxmi Cab’s reserves the right to modify or update these Terms at any time.
  
  

• Continued use of services after changes implies acceptance.